OPerational Resiliency Maturity Model

 The best way to identify characteristics of the planning and exercising process that can be measured in some way. Specifically, the goal is to examine and rate the performance of specific plan attributes with Key Performance Indicators (KPIs)

•  A timeline for us to access your Operational Resilience.
• A weekly progress check.
• A Resiliency Maturity Model that includes 12 attributes across 4 levels of maturity.
• Up to 5 1-hour sessions for discovery of evidence of the maturity attributes.
• A maturity analysis and recommendation report.
• An Operational Resilience Maturity policy customized for your organization.

1.  You submit a request for the Operational Resilience Maturity Model here.
2. You select an open time on my calendar for a brief 30 minute discovery session to determine if this package is right for you.
3. If you decide to move forward I will send you a contract proposal with a detailed Statement of Work and timeline via email.  Depending on the work required I may break the contract proposal into milestones.  Depending on the duration of the engagement we will sync-up weekly to review progress.  If you prefer, I will sign a Non-Disclosure agreement at this time.
4. Once you accept the proposed contract you will select on open time on my calendar for the first 1-hour session where I will familiarize you with the Maturity Model, the process for updating it, and assign preliminary owners of resiliency attributes.  
5. We will interview the attribute owners to obtain evidence and proof of what they are doing currently.  I will facilitate up to 5 sessions if necessary.   
6. Upon completion of all discovery sessions I will prepare and deliver a preliminary version of the maturity model for review by all attribute owners.  The purpose is to gain a holistic view of maturity across the organization and make final adjustments.  If a session is required to review the preliminary model you will select an open time on my calendar for a 1-hour session.
7. Once the attribute owners have completed final adjustments I will prepare a final version of the model for senior management review.  If a session is required to review the final model you will select an open time on my calendar for a 1-hour session.
8. If the Statement of Work has been divided into milestones, as you approve each milestone, I get paid, and the contract remains open to begin the next milestone.  
9. When the final milestone is completed, you approve the contract, the contract is closed, and I get paid for the final milestone.